Billing & Customer Service

PAY BILL BY PHONE

If you would like to pay your bill by phone call 1-888-844-8587, a convenience fee will be applied. To view convenience fees click here.

PAY BILL IN PERSON

Make payment at 6767 Spring Road in Moorpark during M-F, 8am – 5pm, or after hours in the box marked “Water Bill Payment Only” located in front of the office building.

MAIL PAYMENT

Mail payments to:
Water and Sanitaiton Department
Payment Processing Center
P.O. Box 1470
Hemet, CA 92546-1470

SIGN UP FOR AUTOPAY

To have your monthly bill automatically deducted from your bank account at no cost, please download the form and email it to our staff at WSCS@ventura.org or call us at 805-378-3000.

OPEN OR CLOSE AN ACCOUNT

Call (805) 378-3000 or stop by the office.  A deposit may be required for new service for those without established credit from a previous utility company.  To terminate service, please contact us at least one working day prior

2019 BILLING SCHEDULES

VC Waterworks District No. 1 – Moorpark
VC Waterworks District No. 17 – Bell Canyon
VC Waterworks District No. 19 – Somis
VC Waterworks District No. 38 – Lake Sherwood

ESTABLISHING SERVICES

For new service provide:

  • Service address
  • Date service is to begin
  • Name(s) of the person(s) account holder
  • Mailing address (if different than the service address)
  • Your telephone number(s)
  • Your social security number
  • If you are a tenant, please provide the name and number of the property owner

WATER SERVICES

Customer service is available Monday through Friday from 8 a.m. to 5 p.m., except holidays.

Location:
6767 Spring Road,  Moorpark CA 93021 (Map)

Mailing address:
Water and Sanitation Department
P. O. Box 250
Moorpark, CA 93020-0250

Telephone:
(
805) 378-3000 (including after-hour emergencies)

If you live in the Simi Valley area, please contact Ventura County Waterworks District No.8 for information on establishing service.

SANITATION SERVICES

Call (805) 378-3000 for sewer issues in the following areas:

  • Moorpark
  • El Rio
  • Nyeland Acres
  • Piru
  • Camarillo Airport
  • North Coast:
    • Solimar
    • Faria
    • Seacliff
    • Mussle Shoals

REPORT A CONCERN/ASK A QUESTION