11/23/20:  Offices will be closed on Thursday 11/26/2020 and Friday 11/27/2020 in observance of the Thanksgiving Holiday.

For additional customers service needs please visit CUSTOMER SERVICE SITE.​ or call us at 805-378-3000 during regular business hours.

Billing & Customer Service

Start or stop water service, apply for AG Water, or apply for Sewer in the Piru area
Pay your bill online – a convenience fee may apply. View fees.

PAY BILL BY PHONE

Call 1-855-844-0357 – a convenience fee may apply.

MAIL PAYMENT

Water and Sanitation
Payment Processing Center
P.O. Box 1470
Hemet, CA 92546-1470

PAY BILL IN PERSON

Open M-F, 8am-5pm at 6767 Spring Rd, Moorpark, CA. Secure drop box on site for after hours payments.

PAPERLESS BILLING AND AUTOPAY

Register to receive paperless bills (e-bills) and/ or autopay by creating an InvoiceCloud account.

2020 BILLING SCHEDULES

ESTABLISHING SERVICES

For new service provide:

  • Service address
  • Date service is to begin
  • Name(s) of the person(s) account holder
  • Mailing address (if different than the service address)
  • Your telephone number(s)
  • Your social security number
  • If you are a tenant, please provide the name and number of the property owner

WATER SERVICES

Customer service is available Monday through Friday from 8 a.m. to 5 p.m., except holidays.

Location:
6767 Spring Road,  Moorpark CA 93021 (Map)

Mailing address:
Water and Sanitation Department
P. O. Box 250
Moorpark, CA 93020-0250

Telephone:
(
805) 378-3000 (including after-hour emergencies)

If you live in the Simi Valley area, please contact Ventura County Waterworks District No.8 for information on establishing service.

SANITATION SERVICES

Call (805) 378-3000 for sewer issues in the following areas:

  • Moorpark
  • El Rio
  • Nyeland Acres
  • Piru
  • Camarillo Airport
  • North Coast:
    • Solimar
    • Faria
    • Seacliff
    • Mussle Shoals

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